Shipping policy
Welcome to Hoomio! We are committed to delivering your order safely and as quickly as possible. Please read our shipping policy carefully before placing your order.
Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed.
Shipping Time
After your order has been processed, delivery usually takes approximately 5–10 business days, depending on the destination and shipping carrier.
Shipping Charges
Shipping charges, if applicable, will be clearly displayed at checkout before you complete your purchase.
Tracking
Once your order has been shipped, you will receive tracking information when available.
Delivery Delays
Delivery times are estimates and may be affected by factors outside our control, including carrier delays, weather, customs processing, or other unforeseen circumstances.
International Orders
For international shipments, customs duties, taxes, or other import fees may apply depending on the destination. Any such charges are the responsibility of the customer.
Incorrect Address
Please make sure your shipping address is correct before placing your order. We are not responsible for delays or additional costs caused by an incorrect or incomplete shipping address.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us as soon as possible so we can assist you with the issue.
Contact Us
If you have any questions about shipping or your order, please contact our customer support team.